how should i start my story huh?
anyway i know i gonna do a report for my working life in this sem break.
because, every story and memories created in these months are the most precious and well experienced for my entire newbie life.
i still remember when the very first time i enter the company, i am working as operation admin, facing all the data and updates until i do feel fatigue. the only interesting part, is the colleague in the same department. At least, there is no internal comparison thus the life is easier and safer.
Yet the comfort days, come to the end when the Customer Service left 1 girl since the manager is on leave. Under such situation, i have to replace her for 1 day, but somehow, after that day, i become another CS girl there.
I have to wear nice nice everyday, because i believe once the customer walk in, the first impression is from us. Therefore, have to keep a good image all days. In CS it does challenging to me. I did always ask myself, whether i need a safer job or a challenging job? Because, u never know who is behind the phone to make the calls, u never know who is the customer background when u are serving him/her.
I am 'lucky' enough to meet with numbers of customer who did teach me alot. I always thought i am strong enough to handle and face the people, somehow, the facts are no i am not. My ego, my arrogant, is beat down and learn be humble ever since. I cry in the office for the very first time when i meet with the troubles, the worst situation i meet. Thanks to lot seniors for giving me advices and supports and definitely i become tougher than that. And yeah, my attitude is changing and of course seen by everyone, i am stronger. From day to day, when the trouble come, i can be more calm then before. I remembered well, there was a customer making a compliment personal to me for being so calm when there is a trouble customer. I appreciate a lot for it and of course i will be better in time!
All the lessons when dealing with customer, how to answer the questions, how to protect from being complain by customer, how to carry the image of company, all that is what i cant find through books but exercising in on the spot.
Come to the relationship with the internal of the company, not going to gossip anyone here, but believe me, i really thanks to everyone, put me into the real life. [welcome to the reality world].
sometime, really not about the motive, not about the intention..don ever try to guess the story behind, because, really and true, there is no truth but facts! Cant judge people by their ability in work, because they may fail in the personal attitudes, therefore there is no actual guideline on judging the people or classified the category of the person. Position is not everything about some1 character, but the ability in work is what we are going to respect and salute.
I duno is there true friend for me in my work, but i did put my sincere heart in treating everyone. People who treasure me definitely will being good to me, but for those who are not, i am fine with it, because at least i m not doing bad at behind.
The company like a big umbrella whereby everyone come from different background and different stage. stories that i read from every1, i learn to treasure and be more observe to the surroundings. life is not easy, it is how you going to make it.
sometimes, take off the roles take off everything,
actually we are just same and no diff with anyone.
Do you agree wit me?
Last but not least,
thanks for the lessons
thanks for the chances
thanks i meet u..=)
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